Forrester Research Stories - Page 43 - IndustrialDay New Zealand

Employee experience high priority for IT leaders

IT leaders have an increasing impact on employee experience and business resilience a year into COVID-19, a global study reveals.

By Ryan Morris-Reade • 4 min read • Tue, 13th Apr 2021

Robotic Process Automation

Reveal Group named as Leader in Forrester Wave RPA report

Reveal Group named Leader in Forrester Wave Midsize RPA Services Q1 2021 report for customer results and business outcomes.

By Staff Writer • 3 min read • Tue, 13th Apr 2021

Hybrid & Remote Work

Remote working is here to stay, but do business leaders trust employees?

New research shows that companies need to invest in flexible work policies and address a trust disconnect with employees for remote work to succeed.

By Shannon Williams • 4 min read • Thu, 1st Apr 2021

Identity and Access Management

Hybrid IAM solutions are the way of the future, study states

Over 80% of IT leaders plan to adopt or expand cloud-based identity and access management initiatives in the next two years, says ForgeRock study.

By Catherine Knowles • 4 min read • Wed, 31st Mar 2021

COVID-19

What do COVID-19 vaccines mean for the workplace? Forrester reports

Employers face complex challenges as they consider implementing vaccine passports in the workplace, warns research firm Forrester.

By Catherine Knowles • 3 min read • Thu, 25th Mar 2021

Cloud Services

Two thirds of APAC website traffic now mobile - study

Smartphones accounted for 72% of website traffic in Asia Pacific in 2020, but half of mobile users bounce after viewing just one page, says Contentsquare study.

By Shannon Williams • 3 min read • Mon, 22nd Mar 2021

Edge Security

Akamai named leader for DDoS mitigation solutions in The Forrester Wave

Akamai named a leader in Forrester's DDoS Mitigation Solutions report, praised for its expertise and unique approach to defence.

By Catherine Knowles • 3 min read • Mon, 8th Mar 2021

Cloud Security

Channel needs to support SMBs to deploy cloud strategies

Digitalisation has been accelerated by 5-8 years due to COVID-19, with cloud-based technologies playing a key role, according to Giacom.

By Shannon Williams • 6 min read • Fri, 5th Mar 2021

IT Automation

The technology trends shaping automation in 2021

Six key technology trends are predicted to impact Australian and New Zealand IT teams in 2021 as they advance their automation strategies.

By Luke Thomas • 4 min read • Thu, 18th Feb 2021

Cloud Security

Shields up: surprises are the new normal

The rise in remote work and cybercrime marketplaces are increasing the risk of cyber attacks on organisations, warns Mimecast.

By Sara Barker • 4 min read • Wed, 17th Feb 2021

Risk & Compliance

Enterprise still failing to prepare for risk despite events of the last 12 months

More than 70% of enterprises lack the technology to detect unexpected events that may negatively impact their business, according to a new study.

By Shannon Williams • 4 min read • Fri, 5th Feb 2021

Customer Relationship Management

Pega acquires speech analytics firm Qurious.io

Pega is acquiring Qurious.io, a cloud-based speech analytics company, to enhance its software portfolio and improve customer service.

By Sara Barker • 2 min read • Wed, 13th Jan 2021

Artificial Intelligence

AI software growth to fall below current investor projections

AI application growth will be constrained by technology vendors embedding AI functionality into existing software products with greater frequency.

By Shannon Williams • 3 min read • Thu, 31st Dec 2020

Human Capital Management

Former Commvault partner manager joins Micro Focus as ANZ channel director

Micro Focus has announced the appointment Jonty Collins as its new channel director for Australia and New Zealand.

By Shannon Williams • 2 min read • Tue, 15th Dec 2020

DevOps

Tips, strategies and best practices for DevOps testing

DevOps plays a vital role in software development, but how can teams optimize software testing? Here are five best practices to consider.

By Nick Forrester • 5 min read • Fri, 11th Dec 2020

DevOps

Micro Focus a Leader in Forrester Wave for hybrid cloud management

Micro Focus HCMX named a Leader in The Forrester Wave: Hybrid Cloud Management, praised for its automation & cost savings.

By Staff Writer • 3 min read • Thu, 10th Dec 2020

Customer Relationship Management

Connecting employee and customer experience a clear path to omnichannel personalisation

Connecting employee and customer experiences is crucial for successful business, according to a study by Lucidworks.

By Shannon Williams • 4 min read • Tue, 8th Dec 2020

Unified Communications

ManageEngine recognised by Forrester for PIM and Chatbots

Forrester Research has recognized ManageEngine as one of the top providers in privileged identity management (PIM) and chatbots for IT operations.

By Staff Writer • 3 min read • Thu, 3rd Dec 2020

Social Media

Seismic acquires Grapevine6 social sales platform

The acquisition will result in an integrated offering called Seismic LiveSocial, a social engagement solution for sales and client-facing teams.