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Interactive Stories - Page 11

Kiwi Stories

Interactive stories

PlayStation 5 New Zealand release date and price announced
Gaming

PlayStation 5 New Zealand release date and price announced

Sony announces official release date and price for PlayStation 5 console in New Zealand. Available from November 12th, 2020.

By Damian Seeto • 3 min read • Thu, 17th Sep 2020

Global Stories

Interactive stories

Four ways to integrate the contact centre with Microsoft Teams and improve CX
Customer Relationship Management

Four ways to integrate the contact centre with Microsoft Teams and improve CX

Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.

By Sara Barker • 5 min read • Thu, 18th Mar 2021
NICE inContact infuses AI into contact centre offering
Customer Relationship Management

NICE inContact infuses AI into contact centre offering

According to NICE inContact, the AI models are able to help guide agents at the point-of-service, boosting customer satisfaction in real time.

By Staff Writer • 2 min read • Thu, 18th Mar 2021
Enghouse Interactive: Why Teams is a 'game changer' for the channel
Customer Relationship Management

Enghouse Interactive: Why Teams is a 'game changer' for the channel

The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.

By Sara Barker • 3 min read • Thu, 18th Mar 2021
Video: 10 Minute IT Jams - Who is Interactive?
Disaster Recovery

Video: 10 Minute IT Jams - Who is Interactive?

Australia's largest privately owned IT company, Interactive, discusses their data center solutions in this IT Jam.

By Nick Forrester • 5 min read • Thu, 4th Mar 2021
AWS announces global expansion of AWS CCI Solutions
Customer Relationship Management

AWS announces global expansion of AWS CCI Solutions

Amazon Web Services (AWS) has launched AWS Contact Centre Intelligence (AWS CCI) solutions, powered by AI, to enhance customer experiences.

By Shannon Williams • 4 min read • Thu, 14th Jan 2021
Cybersecurity strategies must involve every part of the organisation - study
Virtual Private Networks

Cybersecurity strategies must involve every part of the organisation - study

In the past year, a third of the breaches incorporated social engineering techniques and the cost of a breach caused by a human error averaged to $3.33 million.

By Shannon Williams • 4 min read • Thu, 7th Jan 2021
Organisations looking at data and analytics to connect with customers in real time
Customer Relationship Management

Organisations looking at data and analytics to connect with customers in real time

Global companies are embracing real-time customer connections as business goes digital, says UserTesting, a user insight platform.

By Shannon Williams • 3 min read • Tue, 29th Dec 2020
DTEN's Zoom Rooms range brings 4K-quality meetings to every business
Unified Communications

DTEN's Zoom Rooms range brings 4K-quality meetings to every business

Many organisations will understand the difficulty of sourcing products during COVID-19, largely due to shipping issues and global stock shortages.

By Sara Barker • 2 min read • Tue, 10th Nov 2020
BlueJeans adds cloud video interop for Microsoft Teams
Unified Communications

BlueJeans adds cloud video interop for Microsoft Teams

With increased support for the hybrid workforce, the latest updates are designed to help organisations plan back-to-office strategies.

By Staff Writer • 3 min read • Mon, 28th Sep 2020
Game review: WWE 2K Battlegrounds
Gaming

Game review: WWE 2K Battlegrounds

WWE 2K Battlegrounds fails to live up to its predecessor, lacking fun gameplay and disappointing design choices.

By Damian Seeto • 5 min read • Fri, 25th Sep 2020
Intelligent Automation – accelerate today and automate for tomorrow
IT Automation

Intelligent Automation – accelerate today and automate for tomorrow

Pega is hosting the Intelligent Automation Online Summit on 12 November, showcasing the benefits of low-code automation and how it can transform businesses.

By Sara Barker • 2 min read • Wed, 23rd Sep 2020
Sony's new Bravia TVs 'Ready for PlayStation 5'
Digital Entertainment

Sony's new Bravia TVs 'Ready for PlayStation 5'

Sony is gearing up for the PlayStation 5 launch with its new BRAVIA TVs, featuring high framerates and low latency gaming.

By Sara Barker • 3 min read • Fri, 4th Sep 2020
Microsoft spruces up Teams platform with several new features
Unified Communications

Microsoft spruces up Teams platform with several new features

A new set of features to help virtual interactions become more engaging as the world pivots towards a stronger combination of remote and in-office working.

By Staff Writer • 4 min read • Thu, 16th Jul 2020
Ricoh interactive hub brings collaboration to NGO
Unified Communications

Ricoh interactive hub brings collaboration to NGO

Latrobe Valley Enterprises (LVE) is a not-for-profit organisation with a network of businesses providing employment for people with disabilities.

By Staff Writer • 2 min read • Mon, 6th Jul 2020
PlayStation 5 hardware and exclusive games revealed
Gaming

PlayStation 5 hardware and exclusive games revealed

Sony unveils sleek PlayStation 5 hardware alongside an array of exclusive games including 'Marvel's Spider-Man: Miles Morales' and 'Horizon Forbidden West'.

By Damian Seeto • 4 min read • Fri, 12th Jun 2020
It's official: NVIDIA completes its acquisition of Mellanox for US$7 billion
Gaming

It's official: NVIDIA completes its acquisition of Mellanox for US$7 billion

NVIDIA has finalised its US$7 billion acquisition of Mellanox Technologies, merging computing and networking expertise to revolutionise data centres.

By Staff Writer • 2 min read • Tue, 28th Apr 2020

Stories from Other Regions

Interactive stories