Merchants Stories - Page 8

Global Stories

Merchants stories

DataMesh Group partners with Novatti for payment offering

DataMesh Group has partnered with Novatti to provide the company's broad client base with card-present payment offerings.

By Zach Thompson • 3 min read • Wed, 21st Dec 2022

eCommerce

FedEx to launch Picture Proof of Delivery in APAC

FedEx launches Picture Proof of Delivery service in Asia Pacific, starting in New Zealand, providing customers with delivery location photos.

By Mitchell Hageman • 3 min read • Thu, 10th Nov 2022

Marketing Technologies

CellPoint Digital and Reach simplify cross-border payments

CellPoint Digital has announced a new partnership with Reach, a payment platform that simplifies how businesses sell cross-border.

By Catherine Knowles • 2 min read • Mon, 31st Oct 2022

Marketing Technologies

PayTo is the future of payments - but who needs to know about it, and how will they benefit?

Despite years of innovation and positive changes in the way businesses take funds from their customers, managing payments can still be a headache.

By Paul Byrne • 4 min read • Thu, 13th Oct 2022

Marketing Technologies

PXP Financial partners DisputeHelp management platform

The partnership will provide an end-to-end dispute management platform across all payment schemes for their merchant portfolio.

By Gaurav Sharma • 3 min read • Fri, 23rd Sep 2022

Marketing Technologies

Airwallex launches an online payments app on Shopify

Airwallex launches online payments app on Shopify, allowing merchants to accept global payments through a variety of methods.

By Zach Thompson • 3 min read • Mon, 25th Jul 2022

Marketing Technologies

Zonos appoints Tyson Hackwood as APAC general manager

Tyson Hackwood joins Zonos as APAC GM to scale cross-border tech amid growing demand from brands seeking international sales.

By Zach Thompson • 2 min read • Fri, 8th Jul 2022

Software-as-a-Service

Harnessing digital innovations to maximise loyalty programmes and improve CX

When it comes to the retail sector, merchants have never had access to so many different client touchpoints and data to understand their customers better.

By Anurag Vasisth • 3 min read • Thu, 26th May 2022

Merchants

Loyalty Now appoints Anurag Vasisth as group CEO

Anurag Vasisth has been appointed as group CEO of Loyalty and Rewards International, leading the company into its next phase of growth.

By Zach Thompson • 2 min read • Fri, 6th May 2022

Marketing Technologies

Nexio partners with Chargebacks911 to enhance payment platform

This alliance means that Nexio will now utilise Chargebacks911's end-to-end dispute management offering, while also reaping results for its merchants.

By Catherine Knowles • 3 min read • Tue, 26th Apr 2022

Fintech

Xero partners with Shopify to help support small businesses

Cloud-based accounting software platform Xero has announced that it will partner with Shopify to help better support small businesses.

By Mitchell Hageman • 3 min read • Mon, 15th Nov 2021

Open source

BigCommerce makes first acquisition since going public

BigCommerce intends to leverage Feedonomics to expand the number of global marketplace and advertising channels for merchants.

By Staff Writer • 2 min read • Thu, 29th Jul 2021

Data Analytics

BigCommerce jumps into open data integration with Google, Twilio & others

Open data is the way forward for online commerce, according to BigCommerce, which has launched a new product suite based on open data integrations.

By Staff Writer • 2 min read • Fri, 18th Jun 2021

Marketing Technologies

DataMesh tech cuts transaction costs with least cost routing

DataMesh Group has developed a capability to automatically apply least cost routing technology to Australia's debit card payment system.

By Staff Writer • 3 min read • Tue, 6th Oct 2020

Digital Transformation

NGINX raises US$43 Million to accelerate enterprise application modernisation

NGINX secures USD $43 million in Series C funding led by Goldman Sachs, to propel its enterprise application modernisation push, leveraging microservices.

By Jacques-Pierre (JP) Dumas • 3 min read • Thu, 21st Jun 2018

Unified Communications

How businesses can prepare their contact centre for a bot/AI environment

As AI and bots revolutionise customer service, businesses must update infrastructures and train staff to harness this tech effectively. Here's how.

By Sara Barker • 3 min read • Fri, 15th Jun 2018

Customer Relationship Management

How speech analytics can improve outcomes in the contact centre

Taking a look at how speech analytics technologies can be used in the contact centre to improve customer service and B2C interactions.

By Ross Telfer • 3 min read • Mon, 5th Mar 2018

Stories from Other Regions

Merchants stories

Marketing Technologies

Why more software companies need to move into payments

Australian software companies are being urged to integrate payments into their services to keep up with global competitors.

By Varghese Mathew • 3 min read • Fri, 14th Oct 2022

Global expansion

Loyalty Now appoints Anurag Vasisth as Group CEO of Loyalty & Rewards International (LRI)

Loyalty Now has named Anurag Vasisth as Group CEO, who will lead the company responsible for CLO SaaS and merchant services and global expansion.

By Zach Thompson • 2 min read • Fri, 6th May 2022

Marketing Technologies

QuickFee launches payments platform, improves profitability

QuickFee Limited has announced the completion and launch of its proprietary payments platform, QUBE, and subsequent improvement to operating profitability.

By Zach Thompson • 3 min read • Tue, 8th Mar 2022