Salesforce Stories - Page 16

Global Stories

Salesforce stories

Raen Lim appointed Managing Director for Asia Pacific & Japan

Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.

By Melvin Hipolito • 3 min read • Tue, 21st Oct 2025

Unified Communications

Salesforce & AWS deepen AI partnership to boost agentic adoption

Salesforce and AWS have expanded their partnership to accelerate AI agent adoption, enhancing workflows, data integration, and customer service globally.

By Shannon Williams • 5 min read • Fri, 17th Oct 2025

Customer Relationship Management

Salesforce & Google deepen AI partnership with Agentforce 360

Salesforce and Google deepen AI partnership with Agentforce 360, integrating Gemini Enterprise to boost productivity and streamline workflows across Google Workspace.

By Jed Nykolle Harme • 4 min read • Fri, 17th Oct 2025

Virtualisation

Veeam Data Cloud launch empowers MSPs with unified SaaS tools

Veeam launches Data Cloud for MSPs, offering a unified SaaS platform that streamlines data protection across Microsoft 365 and other workloads globally.

By Catherine Knowles • 4 min read • Thu, 16th Oct 2025

Customer Experience

Salesforce & Stripe team up with OpenAI for AI-powered checkout

Salesforce teams up with Stripe and OpenAI to launch AI-powered Instant Checkout, enhancing personalised shopping and speeding up online purchases for retailers.

By Jed Nykolle Harme • 4 min read • Thu, 16th Oct 2025

Unified Communications

Salesforce & AWS advance secure AI agents in enterprise change

Salesforce and AWS are deepening their decade-long collaboration to boost secure AI agent adoption in enterprises, enhancing data, contact centres and procurement.

By Jed Nykolle Harme • 5 min read • Thu, 16th Oct 2025

Customer Experience

Coveo enhances AI for Agentforce with context passthrough tools

Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.

By Jed Nykolle Harme • 3 min read • Thu, 16th Oct 2025

Digital Transformation

SAP appoints Lee Marshall to drive AI adoption in ANZ region

SAP has named Lee Marshall as Head of AI for ANZ to boost enterprise AI adoption, leveraging his 35+ years experience in digital and AI transformation.

By Melvin Hipolito • 3 min read • Wed, 15th Oct 2025

Software-as-a-Service

TeamViewer & Salesforce launch AI-powered IT support integration

TeamViewer and Salesforce have unveiled an AI-powered integration for IT support, aiming to streamline remote assistance and boost digital workplace productivity.

By Sean Mitchell • 3 min read • Wed, 15th Oct 2025

Customer Relationship Management

Salesforce & OpenAI bring advanced agents to ChatGPT

Salesforce and OpenAI expand their partnership, integrating AI and commerce features into ChatGPT to enhance enterprise workflows and customer interactions.

By Jake MacAndrew • 3 min read • Wed, 15th Oct 2025

Marketing Technologies

Salesforce & Anthropic deepen AI partnership for finance & health

Salesforce and Anthropic have deepened their AI partnership to deliver secure, industry-specific tools for finance, healthcare, and other regulated sectors.

By Sean Mitchell • 4 min read • Wed, 15th Oct 2025

Marketing Technologies

Tudor Environmental boosts efficiency with BPA Platform automation

Tudor Environmental has boosted efficiency by automating customer service emails and integrating systems with BPA Platform, saving 10 hours weekly.

By Sean Mitchell • 4 min read • Wed, 15th Oct 2025

Customer Relationship Management

Salesforce launches Agentforce 360 to unite humans & AI agents

Salesforce has launched Agentforce 360, a platform that unites human employees and AI agents to boost workplace productivity and customer service.

By Sean Mitchell • 5 min read • Wed, 15th Oct 2025

Data Protection

Rubrik recognised as leader in global IDC cyber-recovery report

Rubrik has been named a Leader in the IDC MarketScape 2025 report for its advanced AI-driven cyber-recovery and identity resilience solutions.

By Melania Watson • 3 min read • Tue, 14th Oct 2025

Hybrid Cloud

Google Cloud launches Gemini Enterprise to bring AI to all staff

Google Cloud launches Gemini Enterprise, a platform to bring advanced AI tools and automation to all staff across businesses globally.

By Sean Mitchell • 6 min read • Fri, 10th Oct 2025

Customer Experience

Sales streaming vs. sales seeking: How RevOps just became B2B's most important team

RevOps teams now lead B2B sales success by uniting marketing and sales, boosting win rates by 59% and cutting GTM costs by 30%, says Boston Consulting Group.

By Yoni Tserruya • 6 min read • Thu, 9th Oct 2025

Customer Relationship Management

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer to lead global AI-driven product strategy and enhance sales automation tools worldwide.

By Melvin Hipolito • 3 min read • Thu, 9th Oct 2025

Data Analytics

Salesforce unveils data & AI tools to tackle governance gaps

Salesforce expands its platform with new data governance and AI tools to improve enterprise AI success and security, addressing key challenges in scaling AI.

By Sean Mitchell • 5 min read • Fri, 3rd Oct 2025

Stories from Other Regions

Salesforce stories

Digital Transformation

Cloudwerx appoints Brendan Connolly to lead agentic AI division

Cloudwerx names Brendan Connolly as COO to lead and expand its agentic AI services, boosting delivery and client value across data and Salesforce platforms.

By Melvin Hipolito • 4 min read • Wed, 22nd Oct 2025

Robotics

Salesforce AI fund invests $850 million in 35 enterprises

Salesforce Ventures has invested over $850 million in 35 AI-focused enterprises, aiming to fully deploy its $1 billion fund by the end of 2025.

By Catherine Knowles • 3 min read • Fri, 17th Oct 2025