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Salesforce Stories - Page 40

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Amadeus announces travel application on Salesforce AppExchange
Unified Communications

Amadeus announces travel application on Salesforce AppExchange

Amadeus launches a service optimiser app on Salesforce AppExchange, revolutionising how airlines connect with customers, partners, and employees.

By Staff Writer • 2 min read • Tue, 25th Jun 2019
Gartner: CRM makes up 1/4 of global enterprise software spend
Customer Relationship Management

Gartner: CRM makes up 1/4 of global enterprise software spend

Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.

By Ben Moore • 2 min read • Wed, 19th Jun 2019
Salesforce continues to stumble after critical outage
Customer Relationship Management

Salesforce continues to stumble after critical outage

Salesforce faces backlash after a major outage left EU and North America customers' data vulnerable, with permissions issues causing significant disruptions.

By Jacques-Pierre (JP) Dumas • 2 min read • Mon, 20th May 2019
Salesforce accused of sex trafficking in lawsuit by 50 women
Data Analytics

Salesforce accused of sex trafficking in lawsuit by 50 women

The 50 'Jane Does' allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.

By Kai Ping Lew • 3 min read • Thu, 28th Mar 2019
Addressing legacy gridlock key to maximising AI
Customer Relationship Management

Addressing legacy gridlock key to maximising AI

We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.

By Rob Newell • 2 min read • Tue, 25th Dec 2018
Voice and digital assistants the next enterprise step for AI
Unified Communications

Voice and digital assistants the next enterprise step for AI

Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.

By Rob Newell • 3 min read • Mon, 24th Dec 2018
AWS tops all four global markets, APAC a unique case
Data Analytics

AWS tops all four global markets, APAC a unique case

Amazon Web Services leads the global public cloud market across all major regions, though the APAC scene is uniquely shaped by strong local competition.

By Ashton Young • 3 min read • Wed, 21st Nov 2018
Five secrets – Workday's 2019 winning formulas
Data Analytics

Five secrets – Workday's 2019 winning formulas

Workday's 2018 surge endures as 2019 brings new customer potentials, an open platform, AI integration, savvy advice, and unique deployment options.

By Sean Mitchell • 7 min read • Tue, 20th Nov 2018
Human rights groups call for speakers to boycott Salesforce conference
Data Analytics

Human rights groups call for speakers to boycott Salesforce conference

A number of human rights groups are rallying for a number of major speakers to pull out of Salesforce's upcoming Dreamforce conference.

By Sara Barker • 3 min read • Wed, 12th Sep 2018
Cognizant to expand cloud consulting portfolio in Australia
Software-as-a-Service

Cognizant to expand cloud consulting portfolio in Australia

Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specialising in digital transformation.

By Jacques-Pierre (JP) Dumas • 2 min read • Mon, 27th Aug 2018
Big data and AI: How cutting-edge technology can change the healthcare industry
Data Analytics

Big data and AI: How cutting-edge technology can change the healthcare industry

Google, Amazon, IBM, Microsoft and Oracle joined forces, pledging to speed up the progress of health data standards and interoperability.

By Jacques-Pierre (JP) Dumas • 3 min read • Fri, 24th Aug 2018
'Fascinating' vendor cloud battle ongoing in healthy SaaS market
Software-as-a-Service

'Fascinating' vendor cloud battle ongoing in healthy SaaS market

It hasn't been around for long, but Synergy Research Group says the enterprise software-as-a-service (SaaS) can now be considered mature.

By Ashton Young • 2 min read • Wed, 22nd Aug 2018
New IT training initiative targeting 1m people launched by World Economic Forum
Data Analytics

New IT training initiative targeting 1m people launched by World Economic Forum

The Initiative has the goal of sorting the global skills gap and addressing job displacement arising from automation - with a number of big partners.

By Ashton Young • 6 min read • Thu, 25th Jan 2018
AWS remains 'in a league of its own' as cloud market booms 40%
Data Analytics

AWS remains 'in a league of its own' as cloud market booms 40%

Amazon remains 'in a league of its own' as a cloud provider, despite the rapid growth of key competitors Microsoft, Google and Alibaba.

By Heather Wright • 2 min read • Mon, 6th Nov 2017
Salesforce CEO on the power of disruption and mindfulness in leaders
Data Analytics

Salesforce CEO on the power of disruption and mindfulness in leaders

Salesforce CEO Marc Benioff talks about the power of disruption and the value of having a beginner's mind in the technology industry.

By Chris Pemberton • 4 min read • Fri, 20th Oct 2017
Salesforce & AWS team up to drive digital transformation in Australia
Data Analytics

Salesforce & AWS team up to drive digital transformation in Australia

Salesforce partners with AWS to accelerate digital innovation in Australia, enhancing customer experiences with cloud infrastructure.

By Julia Gabel • 3 min read • Tue, 17th Oct 2017
Salesforce cloud tech helps banks fix customer loyalty problem
Customer Relationship Management

Salesforce cloud tech helps banks fix customer loyalty problem

Banks face loyalty problem with one-third of customers defecting to competitors, says Salesforce. New cloud service aims to change that.

By Julia Gabel • 3 min read • Thu, 5th Oct 2017
Bluewolf report shows Aussies slow in AI adoption
EduTech

Bluewolf report shows Aussies slow in AI adoption

The company says just 33% of Australian business professionals surveyed said they expect to increase their current AI investment.

By Patrick Martlew • 3 min read • Tue, 3rd Oct 2017