TeamViewer Stories

Global Stories

TeamViewer stories

AI is everywhere, but where's the return?

Businesses are under pressure to show AI payback as 81 per cent of Australian staff lose time each month to dysfunctional IT.

By Tristan Ohlenrott • 4 min read • 2 days ago

Software-as-a-Service

TeamViewer launches AI scripting tool for IT teams

IT staff can now automate company-specific device fixes in plain language, cutting the need for specialist coding and speeding deployment.

By Joseph Gabriel Lagonsin • 4 min read • This month

Unified Communications

TeamViewer adds Microsoft AI video boost to Assist AR

Remote technicians in patchy network areas should see clearer feeds as Microsoft's video sharpening tool cuts downtime and site visits.

By Mark Tarre • 3 min read • Last month

Gaming

Darwinium updates mobile SDKs to spot scam activity

Banks and payment firms could spot scams mid-session, as Darwinium's updated mobile SDKs track live calls, screen sharing and device evasion.

By Sean Mitchell • 4 min read • Sat, 23rd May 2026

Wearables

TeamViewer utilising AI to cut costly digital friction

A survey of 4,000 workers found digital friction is fuelling burnout, tears and staff turnover as TeamViewer automates routine IT tasks.

By David Shilovsky • 5 min read • Fri, 8th May 2026

Human Capital Management

Mercedes-AMG PETRONAS F1 Team upgrades to TeamViewer ONE

The switch is meant to cut downtime and sharpen data flows across factory, office and trackside operations under Formula 1's cost cap.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 1st May 2026

Human Capital Management

TeamViewer adds AI scripting to Tia for IT support

IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 28th Apr 2026

Manufacturing

TeamViewer adds AI maintenance & secure industrial gateway

Industrial users could cut downtime and cyber risk as TeamViewer’s latest update brings plug-and-play remote access and AI-guided maintenance support.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 17th Apr 2026

Software-as-a-Service

TeamViewer tops one million AI remote support sessions

AI-assisted support is increasingly cutting downtime, as TeamViewer says more than one million remote sessions have now been completed.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026

Data Analytics

TeamViewer launches AI reporting tool for IT teams

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Mar 2026

Mobile Device Management

TeamViewer enhances Microsoft Intune integration

TeamViewer has expanded its integration with Microsoft Intune, adding new remote support capabilities aimed at streamlining IT workflows and strengthening security.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 6th Mar 2026

DataCentre infrastructure

AI's rising energy demands put climate pledges at risk

AI's insatiable power demands risk a global energy crunch, forcing business and governments to reinvent how data centres go green.

By Mei Dent • 3 min read • Tue, 3rd Mar 2026

Malware

AI-driven phishing surge as Acronis warns MSPs at risk

Acronis warns AI is turbocharging phishing, email attacks and ransomware in 2025, with MSPs and collaboration tools under rising fire.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Feb 2026

Malware

AI-driven phishing surge dominates 2025 cyberattacks

AI-powered phishing drives a sharp 2025 surge in email and chat attacks, as Acronis warns of a new era of automated cybercrime at scale.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Feb 2026

Digital Transformation

TeamViewer chief predicts AI's practical turn by 2026

TeamViewer boss Oliver Steil says 2026 will mark AI's shift from hype to Monday-morning results, human-centric workflows and trusted autonomy.

By Sean Mitchell • 4 min read • Fri, 16th Jan 2026

Digital Transformation

TeamViewer predicts emotionally aware enterprise AI

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

By Sofiah Nichole Salivio • 5 min read • Thu, 15th Jan 2026

AR, VR & Metaverse

Mercedes F1 team adopts AR tech to boost race car assembly speed

Mercedes F1 team uses AR tech from TeamViewer to speed up test rig assembly, improving precision and accelerating parts development for racing success.

By Melania Watson • 3 min read • Thu, 27th Nov 2025